Privacy Policy
We gather and utilize various types of information listed below. By using our website, www.wiodiet.com (the “Site”), or by enrollment in any of our membership programs with WiO SmartFoods Inc. and its subsidiaries (“WiO Diet”), you signify your acceptance of this Policy. WiO SmartFoods respects our customers' privacy and makes every reasonable effort to protect and safeguard customer-sensitive data. WiO SmartFoods is not accountable or held liable for unauthorized access, data breaches, hacking, or other criminal acts by others.
Note that this Policy applies only to the information collected by WiO SmartFoods and not to any information collected or obtained through other methods or sources.
Public
Public information is defined as the information publicly available regarding WiO SmartFoods Site registered members. This may include demographic information such as gender, user name, age, birth date, purchase history information, browsing history information, appearance, zip code, geographical location, or any other information deemed necessary by WiO SmartFoods.
Private
Private information is defined as information that can personally identify you or is sensitive such as your real name, email address, or credit card number.
When you register to use any WiO SmartFoods service, you will be asked for some general identifying information to enable us to provide you with individualized service. This information may include email addresses, personal status information, and credit card information. Credit card transactions may be processed by the Site via a secure third-party intermediary/financial institution or by a professional payment authorization service chosen for security and reliability.
In either case, only the purchase price and the credit card information provided by the customer will be supplied, and such information will be maintained in the third party’s database for accounting and billing purposes. This information is encrypted via a secure server to ensure that others cannot read it. Once on the secure server, your credit card information is sent to the merchant credit card intermediary for processing. We only use a trusted credit card processing system with a licensed SSL security certificate.
Automatic
Automatic information that is gathered is not personally identifiable data; such as your IP address, site usage, general purchasing behaviors, browser type, browser activity, and browser settings.
We use IP and/or Mac addresses to prevent fraudulent registrations and monitor site usage demographics and dynamics. Information we may obtain regarding your browser and browser settings may be used to ensure that our site’s technical features are available to you.
Except as permitted herein, the specific information we collect is not rented, sold, or shared with any third party without your explicit consent and is only ever disclosed in situations where required by law.
Sharing of Information
While private data is maintained in a common database, only the public information located in your profile will be shared. Private information such as your real name, email address, or credit card number is never shared without your explicit consent. All affiliate member sites adhere to a consistent set of privacy policies and therefore follow the same principles outlined in this privacy policy.
The public demographic information contained in your profile may be presented and/or displayed, however, at no time will your private information be disclosed or presented except under the provisions of this policy.
Except as permitted herein, WiO SmartFoods does not rent, sell, or share personal information about you with any third party, except to the third-party intermediaries or financial institutions that process your transaction, or where required by law.
However, we may use demographic information to tailor the Site and communications to your interests, and we may share demographic information with advertisers or other third parties on an anonymous and aggregated basis such that an individual’s private information or behavior may not be determined (i.e., without telling the advertisers your identity or any personal data).
Our sharing of demographic information is anonymous (i.e., we do not tell which particular users are members of which demographic groups), subject to the rest of this privacy policy. For example; when you respond to an advertisement and give the advertiser your personal information, the advertiser may be able to identify you as being a member of that demographic group only.
We also may disclose your personal information or financial information to our subsidiary and parent companies and businesses, and other affiliated legal entities and businesses with whom we operate under common corporate control.
Whenever personal information or financial information is disclosed under this paragraph, we may also disclose your demographic information on a non-anonymous basis. All of our parent, subsidiary, and affiliated legal entities and businesses that receive your personal information, financial information, or non-anonymous demographic information from us will comply with the terms of this privacy policy concerning their use and disclosure of such information.
In operating the Site, including processing your transactions and supporting your activities on the Site, we may share your personal information with our agents, representatives, contractors, and service providers so they can provide us with support services. Services include but are not limited to authorization of credit card transactions, email origination, receipt or support services, customer relationship management services, order fulfillment, sweepstakes, and promotional fulfillment.
By purchasing, registering for, or making requests for products or services offered or sponsored by third parties on the Site, electing to receive communications (such as emails or magazine subscriptions), or electing to participate in contests, sweepstakes, or other programs (such as discount, subscription, or rewards programs) offered or sponsored by third parties on the Site, you consent to our providing your personal information to those third parties.
These third parties may use your personal information per their privacy policies and as governed by law. You will need to contact those third parties to instruct them directly regarding your preferences for the use of your personal information by them. Additionally, you agree that we may use and disclose all such information so submitted to such third parties in the same manner in which we are entitled to use and disclose any other information you submit to us.
Cookies
In the course of serving advertisements to users in emails, third-party advertisers, or ad servers may place or recognize a unique cookie on your browser. The use of cookies by such third-party advertisers or ad servers is not subject to this Policy but is subject to their respective privacy policies.
Single-Pixel Gifs
WiO SmartFoods may use single-pixel gifs (also known as web bugs, web beacons, or tracking pixels) on the Site. The purpose of these single-pixel gifs is to verify and count web page accesses and gather other statistical information. These single-pixel gifs gather usage and demographic information but do not gather any personal information.
To enhance your experience as a Site member, we send out message notifications, newsletters, site announcements, and from time to time third-party offers from companies that we feel may benefit you. Our site provides you with the opportunity to opt out of receiving different types of communications (except system communications, or communications required for account maintenance), and each email that we send out has a method for opting out located at the bottom of the message.
Opt-Out and CAN-SPAM Act
When you opt-in to various membership programs, you will automatically be registered to receive promotional offers and updates via email from WiO SmartFoods. Additionally, when you become a member, you may be provided with the opportunity to receive promotional offers via email from WiO SmartFoods partners.
While some of these opportunities will only be sent to you if you expressly request them, others may be sent to you unless you elect not to receive them. Accordingly, please review these offers carefully.
Members may, at any time, choose not to receive promotional emails from WiOSmartFoods, Network Sites, or partners of WiO SmartFoods by following the “unsubscribe” instructions in the applicable email.
Notwithstanding the foregoing, WiO SmartFoods may continue to contact members to communicate information about their membership status or similar information relating to WiOSmartFoods, the Site, as well as to facilitate, complete, or confirm any transaction that members enter into, in response to, or fulfillment of inquiries or requests.
Note that unsubscribing from one email list does not automatically unsubscribe you from any other email list that you may be on. Please read the email carefully to find out which list you are unsubscribing from.
Children
Unless otherwise noted, the Site, WiO SmartFoods emails, memberships, and the content available in connection therewith are neither intended for nor directed to, children under the age of 18. Except as otherwise noted, if WiO SmartFoods learns that a person who is a member is under the age of 18, WiO SmartFoods will promptly terminate that membership. WiO SmartFoods is not responsible or held liable for minors who conceal or falsely represent their age when creating accounts.
Links
WiO SmartFoods may have links to other websites on our Site. Some of these other websites contain our brand names and trademarks and other intellectual property that we own; others do not. When you click on these links and visit these other websites, regardless of whether or not they contain our brand names, trademarks, and other intellectual property, you need to be aware that we do not control these other websites or these other websites’ business practices, and that this privacy policy does not apply to these other websites.
Changes to our Privacy Policy
WiO WiO SmartFoods may, from time to time, amend this Policy, in whole or part, at its sole discretion. Any changes to this Policy will be effective immediately upon posting the revised Policy on the Site.
Contact us if you have any specific questions or concerns regarding our privacy policy, please contact our Customer Service Department at customerservice@wiodiet.com
December 2024