Customer Support Phone Image.png__PID:95985906-6881-4bdb-a822-9600199b176b
glenn-carstens-peters-npxXWgQ33ZQ-unsplash.jpg__PID:c4efd18f-76cc-44ff-b432-10dbffcc8442

Contact Us

Feel free to drop us a line via this contact form or visit our headquarter.

The WiO SmartFoods team is always looking for feedback and comments from you to improve our service quality.

Our working hours is from 9:00AM to 5:00PM (Mountain Time) from Monday to Friday (except holidays).

Address

4205 Nike Dr,
West Jordan, UT 84088

Opening Hours

Monday to Friday: 9:00AM - 5:00PM (Mountain Time)

Follow us on social media

Our team typically responds within 24–48 business hours.

For a faster response, please give us a call at (801) 990-1934 during our business hours (M-F 9:00 a.m. to 5:00 p.m. MT)

How do I manage my subscription(s)?

You can find the link on our footer, navigation bar under the account menu, or click subscriptions to view and manage your subscriptions.

Where is my order?

You can view your order information in the [Order] section of your account. Click here to view your Order History.

Can I change my shipping address?

We can try to change the address if your order hasn't been shipped. However, we can't guarantee that our team will be able to change the shipping address. If you need to change the address. Please give us a call at (801) 990-1934 during our business hours (M-F 9:00 a.m. to 5:00 p.m. MT).

Are the blockers man-made?

WiO SmartFoods™ uses only 100% natural, non-GMO, organic plant-based alternatives to synthetic chemicals or drugs. All our ingredients are chemical, hormone and artificial FREE.

Which items count as frozen?

We have a total of 18 items that require cold shipping to make sure they arrive in good conditions.

Meals:
SmartBurrito™ Chicken
SmartCroissant™ Ham, Egg, and Cheese
SmartCroissant™—Egg and Cheese
SmartPizza™ Pepperoni
SmartPizza™ Variety 3-Pack
SmartPizza™ Cheese
SmartPizza™ Chicken Alfredo

Pies:
5" SmartPie™ Apple (Personal Size)
9" SmartPie™ Apple (Family Size)
5" Pecan SmartPie™ (Personal Size)
9" Pecan SmartPie™ (Family Size)
5" SmartPie™ Pumpkin (Personal Size)
9" SmartPie™ Pumpkin (Family Size)

Snacks & Desserts:
SmartCookie™ Chocolate Chip
Chocolate Covered SmartCroissant™
SmartMuffin™ Chocolate Chocolate Chip
SmartMuffin™ Pumpkin
SmartMuffin™ 4-Pack Cranberry, Pumpkin, Chocolate, Cinnamon

Why are there two nutritional labels?

We have two sets of Nutrition Facts on all our labels, one for “actual fact” and one for “digestive facts.” Your body will only absorb the “digestive facts” not the “actual facts.” The “actual facts” are the nutrition facts without our blocker! WiO uses all-natural plant-based and non-GMO ingredients in our SmartFoods™ that function as carb-inhibitors and fat-blockers so that the body simply does not absorb the carbs and fats. After the carbs and fat are blocked – where do they go? Our blockers bind to the carb and fat, fooling your body into thinking they are fibers, which pass through your digestive system undigested and are eliminated through your waste. You can also reference our scientific fact sheets and educational videos in the Learning Center on our site, where you can do further research on our company (with references and scientific studies)!

What’s the shelf life?

The shelf life of most WiO products is similar (when unopened) to products you would purchase in any store (1-3 weeks depending on the product). If kept in the freezer, the shelf life can be extended several months.