At this time, we only ship to the continental USA.

You can view your order information in the [Order] section of your account. Click here to view your Order History.

We can try to change the address if your order hasn't been shipped. However, we can't guarantee that our team will be able to change the shipping address. If you need to change the address. Please give us a call at (801) 990-1934 during our business hours (M-F 9:00 a.m. to 5:00 p.m. MT).

In order to send your order in the best conditions, we have different shipping costs for shelf-stable items and items that require to stay cold during shipping. The table below explains the cost of orders that don't have a frozen item.

In order to send your order in the best conditions, we have different shipping costs for shelf-stable items and items that require to stay cold during shipping. The table below explains the cost of orders that have at least one frozen item.

We have a total of 15 items that require cold shipping to make sure they arrive in good conditions.

Meals:

SmartBurrito™ Chicken,

SmartCroissant™ Ham, Egg, and Cheese;

SmartCroissant™—Egg and Cheese;

SmartPizza™ Pepperoni,

SmartPizza™ Variety 3-Pack,

SmartPizza™ Cheese,

SmartPizza™ Chicken Alfredo

Pies:

SmartPie™ Apple,

Pecan SmartPie™

SmartPie™ Pumpkin

Snacks & Desserts:

SmartCookie™ Chocolate Chip,

Chocolate Covered SmartCroissant™

SmartMuffin™ Chocolate Chocolate Chip

SmartMuffin™ Pumpkin

SmartMuffin™ 4-Pack Cranberry, Pumpkin, Chocolate, Cinnamon.

WiO™ has several vegan/vegetarian friendly food item(s). Such as our Healthy Nut peanut butter, breads, chips, chocolate, muffins etc. However, due to the product being handled and manufactured in a facility that also handles dairy products we do not make the claim of certified vegan on our product(s) label.

The chips, peanut butter, and the protein shakes are gluten-free! We also offer a gluten free flour and healthy sweetener, so you can make treats just as healthy as ours and still enjoy them gluten-free.

"Total Carbs" are the carbs in the food prior to digestion. “Net carbohydrates” are the carbs that remain and absorbed by the body after digestion.

We have two sets of Nutrition Facts on all our labels, one for “actual fact” and one for “digestive facts.” Your body will only absorb the “digestive facts” not the “actual facts.” The “actual facts” are the nutrition facts without our blocker! WiO uses all-natural plant-based and non-GMO ingredients in our SmartFoods™ that function as carb-inhibitors and fat-blockers so that the body simply does not absorb the carbs and fats. After the carbs and fat are blocked – where do they go? Our blockers bind to the carb and fat, fooling your body into thinking they are fibers, which pass through your digestive system undigested and are eliminated through your waste. You can also reference our scientific fact sheets and educational videos in the Learning Center on our site, where you can do further research on our company (with references and scientific studies)!

We are less concerned about sodium content only because when following a low-carb, keto diet your pancreas will lower insulin levels and allow your kidneys to dump water retention minerals, such as sodium when urinating. HINT: If you experience headaches when eating low carb or in ketosis… increase salt and water and say goodbye to your headache 🙂 Medical experts in a keto lifestyle warn us about consuming “too little” sodium.

The consensus is yes, as long as you’re not allergic to peanuts, dairy, egg, or whey you shouldn’t have any negative effects. As with all dietary changes, you must consult your medical advisor for your personal needs. WiO does not offer medical treatment or personal medical advice.

The shelf life of most WiO products is similar (when unopened) to products you would purchase in any store (1-3 weeks depending on the product). Refer to produce ate codes. If kept in the freezer, the shelf life can be extended several months.

WiO™ makes several shelf stable foods. Some do require refrigeration. As with all foods please store WiO Smart Foods™ in a cool, dry place, away from direct heat or sunlight for best results, unless the label instructs to freeze or refrigerate.

WiO SmartFoods™ is available for purchase on our website, and we just started appearing in grocery stores nationwide.

If you are interested in selling our products at your store, please reach out to wholesale@wiodiet.com and we will put you in touch with our sales team.

WiO SmartFoods™ products are cook and baked at our headquarters in West Jordan, Utah.

WiO SmartFoods™ uses only 100% natural, non GMO, organic plant-based alternatives to synthetic chemicals or drugs. All our ingredients are chemical, hormone and artificial FREE.

The FDA adopted this term into the Code of Federal Regulations in 1993. The term ‘digestibility corrected’ means that the macronutrients of carbohydrates and fat are in our foods and do enter your digestive system. However, the fats and carbs are blocked from being digested because of the all natural, plant-based blockers we include in our foods. The fats and the carbs pass through the body undigested rendering those calories undigested as well. The term ‘digestibility corrected’ refers to the overall values of macronutrients and calories that are digested by the body after the carbs and fats are blocked.

WiO™ uses only 100% natural, non GMO, organic plant-based alternatives to synthetic chemicals or drugs. Our studies show that our blockers (modified cyclodextrin) allow the food to pass through the digestive tract safely. So no, there aren’t any negative effects associated with the use of our foods. The FDA and foreign countries have classified cyclodextrin fibers to be safe for human consumption.

No, simply because the ratio of fat blocking agent* is specifically dosed to cover the fat content of the food recipe that we made. If you were to add more dietary fats to the serving, there would not be enough of the fat blocking agent* to cover the additional fats ingested.

You are absolutely fine to heat WiO Smart Foods™ – heat does not negatively affect either fat or carb blocking agents.

Digestibility-Corrected represents the amount of macronutrients present in WiO SmartFoods™ that are physically digestible by the body. Regarding Digestibility Corrected Values, the digestion of macronutrients can vary per individual. Because every person is different it is a good idea to start out small. For example, you can start with a 1/4 or a 1/2 of a muffin to see how your body reacts to our foods. Then use that information to help you regulate how much of our food you want to eat in a sitting. Persons with insulin resistance or glucose intolerance may experience higher glucose levels. If that’s you – you need a therapeutic level keto diet to overcome these limitations. For more information visit our online Learning Center to access Scientific Fact Sheets and educational videos.

Theoretically there should be no effect. However, digestion of macronutrients can vary per individual. Since everyone does digest food differently, amount and rate of absorption, we would suggest testing your blood ketones with small amounts of WiO™ products to determine your particular needs. WiO has thousands of both type I and type II diabetics consuming our foods. Can you be one of them with little to no glucose spike? Honestly, it will depend on your level of insulin resistance and/or glucose intolerance. The good news is: your body will heal these issues if you adopt a low insulin diet.

While you shouldn’t eat an unlimited amount of any macro nutrient or food, you should be able to consume a substantial amount of WiO SmartFoods™. Our foods contain calories from the protein, so theoretically, you should count them towards your daily macronutrient intake. Digestibility Corrected represents the amount of macronutrients present in WiO Smart Foods™ that are physically digestible by the body. Regarding Digestibility Corrected Values, the digestion of macronutrients can vary per individual based on the health of the digestive system.

Any person with an addiction to great-tasting, healthy foods! Alternatively, people looking to improve their fat loss results and reduce cravings may truly benefit from consuming our SmartFoods. Also, those wanting to lower glucose, insulin and triglyceride levels (keto) may benefit.

No, WiO’s carb/fat inhibiting ingredients have not been shown to adversely affect in any way or have any allergic reactions.