Contact Us

Have questions about our SmartFoods, SmartShakes, game changing MetFlex Protocol or anything in between? Use the contact form or one of the other methods below to get ahold of us. For emails, our team typically responds within 24–48 hours.

Claims

Is your order lost in transit or damaged?

Contact Us:

Or find us here:

4205 W Nike Dr
West Jordan, UT 84088

801-990-1934

customerservice@wiodiet.com

Some helpful FAQs...

Before contacting us, you might find your answer in one of our many Frequently Asked Questions. Take look below!

After a quick Google search asking what Keto is, you can find that “Ketogenic” is a term for a low-carb diet (like the Atkins diet). The idea is for you to get more calories from protein and fat and less from carbohydrates. Depending on which keto expert you follow you can find variations on the diet from clean keto to dirty and lazy keto to strict keto. Because our foods block most of the carbs so your body only digests a few of them our food is considered keto approved. The idea is for you to get more of your daily calories from fat than protein, and the least amount of your calories from carbohydrates. And focus on complex carbs not sugars – like fruits.

We have two sets of Nutrition Facts on all our labels, one for “actual fact” and one for “digestive facts.” Your body will only absorb the “digestive facts” not the “actual facts.” The “actual facts” are the nutrition facts without our blocker! WiO uses all-natural plant-based and non-GMO ingredients in our SmartFoods™ that function as carb-inhibitors and fat-blockers so that the body simply does not absorb the carbs and fats. After the carbs and fat are blocked – where do they go? Our blockers bind to the carb and fat, fooling your body into thinking they are fibers, which pass through your digestive system undigested and are eliminated through your waste. You can also reference our scientific fact sheets and educational videos in the Learning Center on our site, where you can do further research on our company (with references and scientific studies)!

WiO™ uses only 100% natural, non-GMO, organic plant-based alternatives to synthetic chemicals or drugs. All our ingredients are chemical, hormone and artificial FREE.

Still have questions?

Find more FAQs and much more in our dedicated Learning Center, where you can find further research from our company on these topics & more.

Other helpful links...

From posting reviews to understanding how cookies work
Everything you need to know about shipping & what it means for you
Returns are easy through Wio -- see if you qualify for a return or refund
We've taken every measure to assure your info is kept safe & secure